Jan 4, 2023 ... ... Utilities customers are impacted by a power outage. ... power outage in ... Santa Clara County declares state of emergency — 8:28 p.m.: Santa Clara ...Apr 7, 2024 · ⚠️ Pacific Gas and Electric Company issued a power outage alert in Santa Clara PowerOutage.us from Power Outage Alerts · 6 Apr ----- [Update 4/7 01:54PM] Power is now restored. Santa Clara Power Outage . Anyone know why Santa Clara lost power or when it will be back? Locked post. New comments cannot be posted. Share Sort by: Top. Open comment sort options. Best. Top. New. Controversial. Old. Q&A. Add a Comment.Water & Sewer Emergencies and information - weekdays. (408) 615-2000. Water & Sewer Emergencies - after hours (5pm-8am and weekends) (408) 615-5640. …Do not report an outage or electric emergency by email. Report your outage online or by texting #OUT to 78766. You can also call us 24/7 at 888-342-5766 or visit our outage center for more information on outages.My Utilities Account. Effective April 2023 late fees and non-payment service disconnections will resume. Don’t wait, we can help! Call 408-615-2300 for information on financial assistance programs and flexible payment arrangement options. Sign up now to access your online My Utilities Account. It's free, simple, and will save you time for the ...Feb 4, 2024 · Feb. 4, 2024. Severe winds of nearly 100 miles per hour lashed parts of California on Sunday, toppling trees and power lines and leaving more than 850,000 homes and businesses across the state ... Payment arrangements. Utility customers financially impacted by COVID-19 pandemic can make payment arrangements by contacting: Santa Clara Municipal Services. (408) 615-2300 or [email protected]. Your Hometown Advantage. If you live in the City of Santa Clara, you are both a customer and owner of the City's one-hundred-plus-year-old electric utility known today as Silicon Valley Power. As a not-for-profit city department, our chief responsibility is to serve and provide this community with environmentally friendly power at the lowest ... Oct 9, 2019 ... ... Santa Clara and Santa Cruz counties on Wednesday. ... utilities to prepare for power shutoffs too. ... power outage and, perhaps, a small fire that ...Santa Clara Power understands the importance of managing power outages promptly and efficiently. To report an outage or receive updates on ongoing outages, customers can contact the Outage Hotline at (435) 673-6712. The dedicated customer service team is available at (435) 673-6712 to address any concerns or inquiries related to utility services.Outage % 0.03%. Last Updated. 5/1/2024 9:56:58 AM GMT. Electric Providers Electric Providers for Santa Clara . Provider. Customers Tracked. ... Palo Alto Utilities ...Start New Utility Services. Sign up for My Utilities Account. Supported browsers: Firefox (version 27 and above) and Google Chrome (version 30 and above). To read the Customer Portal TERMS AND CONDITIONS click here. ...Oct 30, 2019 ... Sonoma County, Napa County, and Solano County could see shutoffs as early as 7 a.m. Marin, Santa Clara, San Mateo, Alameda, and Contra Costa ...Utility poles are large, tall poles, typically made from preserved wood, that are used to elevate things like power and telecom lines. Whether for these applications or for somethi...Apr 7, 2024 · ⚠️ Pacific Gas and Electric Company issued a power outage alert in Santa Clara PowerOutage.us from Power Outage Alerts · 6 Apr ----- [Update 4/7 01:54PM] Power is now restored. In Case of a Power Outage; Outage History; Power Alerts; Power Quality; Safety. ... There are no current power outages. Find Us. City of Santa Clara City Hall 1500 Warburton Avenue Santa Clara, CA 95050. Visit the City Site. Contact Us . 408-615-2300; SVP Directory; Resources . Job Opportunities;Santa Clara Power Outage . Anyone know why Santa Clara lost power or when it will be back? Locked post. New comments cannot be posted. Share Sort by: Top. Open comment sort options. Best. Top. New. Controversial. Old. Q&A. Add a Comment.Santa Clara Power Outage . Anyone know why Santa Clara lost power or when it will be back? Locked post. New comments cannot be posted. Share Sort by: Top. Open comment sort options. Best. Top. New. Controversial. Old. Q&A. Add a Comment.Power Content Label; Utility Fact Sheet; Strategic Plan; Integrated Resource Plan; System Reliability; Our Story; FAQS; RFPs & Bids; Outages and Alerts. Current Outages; In Case of a Power Outage; Outage History; Power Alerts; Power Quality; Safety. PG&E's Public Safety Power Shutoff program; Job Opportunities; Rules and Regulations; News and ...If approved, customers who are part of the Water & Sewer Rate Assistance Program (WSRAP) will receive a discount on water and sewer bills of 25%, applied to the first 12-hundred cubic feet (HCF) of billed water usage, which is normal household water use. The discount on the sewer charge is fixed as residential customers are charged a flat rate ...My Utilities Account. Effective April 2023 late fees and non-payment service disconnections will resume. Don’t wait, we can help! Call 408-615-2300 for information on financial assistance programs and flexible payment arrangement options. Sign up now to access your online My Utilities Account. It's free, simple, and will save you time for the ...Water & Sewer Emergencies and information - weekdays. (408) 615-2000. Water & Sewer Emergencies - after hours (5pm-8am and weekends) (408) 615-5640. …c/o Central Coast Energy Services. P.O. Box 2707. Watsonville, CA 95077. Financial Rate Assistance Program Application (English) Financial Rate Assistance Program Application (Spanish) Apply online for Financial Rate Assistance Program. For more information, contact Central Coast Energy Services at 1-888-399-2728.The outage occurred around 10 a.m., and power was restored about an hour later By Bay City News • Published March 27, 2022 • Updated on March 27, 2022 at 2:58 pmOutage % 0.03%. Last Updated. 5/1/2024 9:56:58 AM GMT. Electric Providers Electric Providers for Santa Clara . Provider. Customers Tracked. ... Palo Alto Utilities ...POWER OUTAGES. Departments:Silicon Valley Power. Categories:Directory. Phone: 408-615-5640. Return to full list >>.When it comes to fulfilling your power needs, having a reliable generator is essential. Whether you are a homeowner, a business owner, or simply someone who wants to be prepared fo...Power Content Label; Utility Fact Sheet; Strategic Plan; Integrated Resource Plan; System Reliability; Our Story; FAQS; RFPs & Bids; Outages and Alerts. Current Outages; In Case of a Power Outage; Outage History; Power Alerts; Power Quality; Safety. PG&E's Public Safety Power Shutoff program; Job Opportunities; Rules and Regulations; News and ...Do not report an outage or electric emergency by email. Report your outage online or by texting #OUT to 78766. You can also call us 24/7 at 888-342-5766 or visit our outage center for more information on outages.Neighbors Helping Neighbors. Every year, the PNM Good Neighbor Fund distributes tens of thousands of dollars to hundreds of families in our service area for bill payment support. New Mexico's largest electricity provider, PNM services more than 500,000 residential and business customers across the state.My Utilities Account. Effective April 2023 late fees and non-payment service disconnections will resume. Don’t wait, we can help! Call 408-615-2300 for information on financial assistance programs and flexible payment arrangement options. Sign up now to access your online My Utilities Account. It's free, simple, and will save you time for the ...Report a power outage by filling out the form or by calling 408-615-5640 For customers outside of the City of Santa Clara, call PG&E at 1-800-743-5002. At Silicon Valley Power, we do our best to identify and correct potential power issues before they occur.Silicon Valley Power; Water & Sewer Utilities; Santa Clara Stadium Authority. City Council/Stadium Authority Meeting Calendar; ... Report a Traffic Signal Outage or Problem. ... County of Santa Clara: 408-494-2700. County of Santa Clara Traffic Webpage . Last Updated: 01-11-2023.For City of Santa Clara Silicon Valley Power customers: Report a power outage by calling 408-615-5640. For residents outside of the City of Santa Clara: Report a power outage …In today’s digital age, screencasting has become an invaluable tool for businesses and individuals alike. Whether you want to create tutorials, record presentations, or showcase yo...We would like to show you a description here but the site won’t allow us. Santa Clara City Power is a city-owned power provider and is governed by the City Council. Our team of 6 full-time employees strive to provide the City of Santa Clara safe, affordable and reliable energy. The Power Department currently serves approximately 3,300 customers, including residential and commercial. We were unable to find an outage for the number entered. Please call us at 1-800-611-1911 so we can assist you. Please enter valid outage number between 6 and 12 digitsThe media is alerted and electric consumers are asked to reduce unnecessary consumption. Stage Two Emergency: Is declared when reserves drop below 5%. At this level, large commercial customers throughout the State who have contracts to curtail power during high demand are asked to do so. Silicon Valley Power also asks Santa Clara businesses and ...For City of Santa Clara Silicon Valley Power customers: Report a power outage by calling 408-615-5640. For residents outside of the City of Santa Clara: Report a power outage by calling PG&E at 1-800-743-5002. At Silicon Valley Power, we do our best to identify and correct potential power issues before they occur.Apr 7, 2024 · ⚠️ Pacific Gas and Electric Company issued a power outage alert in Santa Clara PowerOutage.us from Power Outage Alerts · 6 Apr ----- [Update 4/7 01:54PM] Power is now restored. Oct 9, 2019 ... ... Santa Clara and Santa Cruz counties on Wednesday. ... utilities to prepare for power shutoffs too. ... power outage and, perhaps, a small fire that ...In today’s digital age, screencasting has become an invaluable tool for businesses and individuals alike. Whether you want to create tutorials, record presentations, or showcase yo...Jan 4, 2023 · The Palo Alto Utilities outage map now shows about 2,000 customers have lost service. ... Santa Clara County declares state of emergency — 8:28 p.m.: ... Power outage in Palo Alto — 6:20 p.m.: Report a Power Outage; Current Outages; In Case of a Power Outage; Outage History; Power Alerts; Power Quality; Safety. Tree Trimming Safety Guidelines; Utilities …The City of Santa Clara is hosting two residential compost giveaways in 2024 at the Dept. of Public Works Corporation Yard, 1700 Walsh Avenue on: April 6, 2024, 8:00 a.m. - 11:00 a.m. August 17, 2024, 8:00 a.m. - …MapSantaClara is an interactive city map, providing residents, businesses, and developers quick access to information about Santa Clara. Maintenance Schedule: To ensure quality and performance, MapSantaClara will be on maintenance mode on Mondays, 6pm to 8pm and Thursdays, 6pm to 8pm. Some operations may finish earlier than 8pm, but expect … Report tree branches in Power Lines: STREETLIGHTS, REPORT OUTAGES : 408-615-5600 Report streetlight out Report a power outage: UTILITY CONTROL CENTER : 408-615-5640 (24 Hour Line: Electrical Emergencies, Power Outages) SVP DARK FIBER LEASING SERVICES : [email protected]: SANTA CLARA FREE WIFI: [email protected] ... Please enter the account # and email address associated with your account and click the "Reset" button. When entering your account number, do not include any zeros at the front of your account number or the last two numbers after the dash (-) Power Outage in Sunnyvale,California Area % of power outage Number of outages reported Number of customers tracked California 0.1 11,759 22,689,329 Sunnyvale, Santa Clara County, CA 6.2 1,033 16,739 Mono County, CA 3.3 319 9,711 Tulare County, CA 0.5 2,034 370,376 Nevada County, CA 2.4 1,873 79,504 San Mateo County, CA 0.4 1,754 416,629 Lake ...Stage One Emergency: Takes effect when electric generation reserves fall below 7% statewide. The media is alerted and electric consumers are asked to reduce unnecessary consumption. Stage Two Emergency: Is declared when reserves drop below 5%.Current Outages. If you are experiencing a power outage that is not listed please fill out this form or call us at 408-615-5640. To find out if you are impacted, you can enter your address into the search bar below on the map. Payment arrangements. Utility customers financially impacted by COVID-19 pandemic can make payment arrangements by contacting: Santa Clara Municipal Services. (408) 615-2300 or [email protected]. Silicon Valley Power is an enterprise of the City of Santa Clara and was established in 1896. On a not-for-profit basis, Silicon Valley Power owns power generation facilities, has investments in joint ventures that produce electric power, and trades power on the open market. These efforts are directed toward ensuring its retail customers—the ... Santa Clara City Power is a city-owned power provider and is governed by the City Council. Our team of 6 full-time employees strive to provide the City of Santa Clara safe, affordable and reliable energy. The Power Department currently serves approximately 3,300 customers, including residential and commercial. If approved, customers who are part of the Water & Sewer Rate Assistance Program (WSRAP) will receive a discount on water and sewer bills of 25%, applied to the first 12-hundred cubic feet (HCF) of billed water usage, which is normal household water use. The discount on the sewer charge is fixed as residential customers are charged a flat rate ...As severe weather or blizzards threaten, this database aggregates power outage ... Source: Utility companies' power outage maps. To ... 566,751. Santa Barbara ...SHARE. ( KRON) — About 143 customers remain without power in Santa Clara following an earlier outage that left thousands without power Monday morning after squirrels chewed through an electric ... Silicon Valley Power; Water & Sewer Utilities; Santa Clara Stadium Authority. ... POWER OUTAGES. ... Find Us. City of Santa Clara 1500 Warburton Avenue Santa Clara ... Start New Utility Services. Sign up for My Utilities Account. Supported browsers: Firefox (version 27 and above) and Google Chrome (version 30 and above).A two-hour outage left some shoppers in the dark at stores in the Santa Clara area on Saturday. Power was restored around 2:30 in the afternoon. County of Santa Clara Sheriff’s Office Non-Emergency Line: (408) 299-2311. Santa Clara County 911 Communications Non-Emergency Line: (408) 299-3233. If you spot a downed power line or a tree down into a power line, please call 9-1-1 to report it. For power outages, electrical problems or downed electrical lines, call PG&E at 1 (800) 743-5000. Power Outage in Santa Clara, New Mexico (NM). Outage Reports by Zip Codes. Most Recent Report Date: Jul 01, 2023. ... Power outage in Santa Clara, New Mexico? Contact your local utility company. PNM. Report an Outage (888) 342-5766 Report Online. View Outage Map. Outage Map. Dominion Energy. Report an OutageSilicon Valley Power; Water & Sewer Utilities; Santa Clara Stadium Authority. City Council/Stadium Authority Meeting Calendar; ... Report a Traffic Signal Outage or Problem. ... County of Santa Clara: 408-494-2700. County of Santa Clara Traffic Webpage . Last Updated: 01-11-2023.ASCO auto transfer switches are essential components of backup power systems, ensuring a seamless transition from utility power to generator power during an outage. However, like a...Silicon Valley Power; Water & Sewer Utilities; Santa Clara Stadium Authority. City Council/Stadium Authority Meeting Calendar; Stadium Authority Board; Bid Opportunities; ... Power Outage Permit : Last Updated: 12-30-2021. Find Us. City of Santa Clara 1500 Warburton Avenue Santa Clara, CA 95050. Contact Us . Phone Directory; …Santa Clara Green Power. Green Power for Your Home; Green Power for Your Business; Green Power Facilities; Solar. Steps to Going Solar; Incentives and Financing Options; Understanding Your Bill; Interconnection Requirements; Neighborhood Solar Program; Commitment to Renewable Energy. Building Electrification and Electric Vehicle Reach Codes; NewsStart New Utility Services. Sign up for My Utilities Account. Supported browsers: Firefox (version 27 and above) and Google Chrome (version 30 and above).Before you begin: Report a power outage by calling 408-615-5640 For customers outside of the City of Santa Clara, call PG&E at 1-800-743-5002Silicon Valley Power Rate Calculator for C1, CB1 and CB3 Rate Schedules. (Includes all state and local surcharges and taxes.) The rate calculator does not model Time of Use (TOU) rates, primary voltage discounts for CB1 and CB3 customers, or the new CB6 and CB7 rate schedules. If your account total demand is over 5 MW, please contact a Key ...As severe weather or blizzards threaten, this database aggregates power outage information from more than 1,000 companies nationwide. It will automatically update every 15 minutes.OFF THE GRID: United States and Santa Clara County, California Power Outage TrackerThe Palo Alto Utilities outage map now shows about 2,000 customers have lost service. ... Santa Clara County declares state of emergency — 8:28 p.m.: ... Power outage in Palo Alto — 6:20 p.m.:c/o Central Coast Energy Services. P.O. Box 2707. Watsonville, CA 95077. Financial Rate Assistance Program Application (English) Financial Rate Assistance Program Application (Spanish) Apply online for Financial Rate Assistance Program. For more information, contact Central Coast Energy Services at 1-888-399-2728.Office of Emergency Management: (408) 808-7800. Report power outages, electrical problems , or downed power lines to PG&E: 1 (800) 743-5000. County of Santa Clara, Mental Wellness: 9-8-8. Access the City of San Jose's Overnight Warming Locations. HomeFirst Homeless Helpline: (408) 539-2105.Jan 30, 2019 · The media is alerted and electric consumers are asked to reduce unnecessary consumption. Stage Two Emergency: Is declared when reserves drop below 5%. At this level, large commercial customers throughout the State who have contracts to curtail power during high demand are asked to do so. Silicon Valley Power also asks Santa Clara businesses and ... Silicon Valley Power is an enterprise of the City of Santa Clara and was established in 1896. On a not-for-profit basis, Silicon Valley Power owns power generation facilities, has investments in joint ventures that produce electric power, and trades power on the open market. These efforts are directed toward ensuring its retail customers—the ... As of 1:25 p.m. local time (4:25 p.m. ET), over 200,000 customers are without power in California, according to PowerOutages.us. This is up from 60,000 customer outages just a few hours earlier ...your utilities account. Sustainability. Electric Vehicles. Choose Your EV; Rates & Rebates; ... Report a Power Outage; Current Outages; In Case of a Power Outage; Outage History; Power Alerts; Power Quality; ... Santa Clara, CA 95050. Visit the City Site. Contact Us . 408-615-2300; SVP Directory; Resources .Power Outage in Sunnyvale,California Area % of power outage Number of outages reported Number of customers tracked California 0.1 11,759 22,689,329 Sunnyvale, Santa Clara County, CA 6.2 1,033 16,739 Mono County, CA 3.3 319 9,711 Tulare County, CA 0.5 2,034 370,376 Nevada County, CA 2.4 1,873 79,504 San Mateo County, CA 0.4 1,754 416,629 Lake ...Utility Outage Preparedness in Santa Monica. Our transportation, commerce, clean water, electricity, and communications systems all rely on a vast network of critical infrastructure systems to function smoothly. In addition to general system failures, natural and human-caused disasters also have the potential to cause power, water, natural gas ...Start New Utility Services. Sign up for My Utilities Account. Supported browsers: Firefox (version 27 and above) and Google Chrome (version 30 and above). To read the Customer Portal TERMS AND CONDITIONS click here. ...Jan 4, 2023 · The Palo Alto Utilities outage map now shows about 2,000 customers have lost service. ... Santa Clara County declares state of emergency — 8:28 p.m.: ... Power outage in Palo Alto — 6:20 p.m.: Updated: Feb 29, 2024 / 10:52 AM PST. ( KRON) — Over 22,000 customers were without power in Santa Clara County on Thursday morning, according to the Pacific Gas and Electric outage center ...Standby generator systems are powered by propane or natural gas and start automatically during a power outage. Read on for the top rated standby generators. This Kohler generator s...The first streak of planned power outages swept across California on Wednesday, prompting local leaders to act fast in declaring a state of emergency as both Santa Clara County and San Jose prepare for the looming blackouts — expected to hit tonight. In a fourth news conference this week, San Jose city officials confirmed that...In Case of a Power Outage; Outage History; Power Alerts; Power Quality; Safety. ... There are no current power outages. Find Us. City of Santa Clara City Hall 1500 Warburton Avenue Santa Clara, CA 95050. Visit the City Site. Contact Us . 408-615-2300; SVP Directory; Resources . Job Opportunities; Your Hometown Advantage. If you live in the City of Santa Clara, you are both a customer and owner of the City's one-hundred-plus-year-old electric utility known today as Silicon Valley Power. As a not-for-profit city department, our chief responsibility is to serve and provide this community with environmentally friendly power at the lowest ...
As severe weather or blizzards threaten, this database aggregates power outage ... Source: Utility companies' power outage maps. To ... 566,751. Santa Barbara .... Kubota tractor regen instructions
On the two-year anniversary of Santa Rosa’s Tubbs fire, PG&E confirmed Tuesday afternoon that it would turn off the power for nearly 800,000 customers across the state to reduce the risk of sparking wildfires.. But within an hour of the scheduled Oct. 9 shutoff in Santa Clara County, PG&E announced that it would delay turning off the …Water and Sewer Utilities Contact Information. Water and Sewer Utilities are open 8:00 a.m. to 4:55 p.m. Monday through Friday. Their telephone number is 1-408-615-2000. We're always looking to improve your experience at the City of Santa Clara. Please contact us with your comments.Municipal Utilities Mailing Address City of Santa Clara Municipal Utilities P.O. BOX 49067 San Jose, CA 95161-9067. Pay in Person . Pay with cash, check, money order, credit or debit card in person at the Municipal Service counter on the upper level of City Hall's west wing at 1500 Warburton Avenue; Santa Clara.2 days ago. SANTA CLARA, Calif. (KRON) — Santa Clara Power officials reported a power outage in the northeast part of the city Sunday morning. Officials said in a tweet that 2,666 customers were ...NORTHERN CALIFORNIA POWER AGENCY. The Northern California Power Agency (NCPA), a California Joint Action Agency, was established in 1968 by a consortium of locally owned electric utilities to make joint investments in energy resources that would ensure an affordable, reliable, and clean supply of electricity for customers in its member ...Feb. 4, 2024. Severe winds of nearly 100 miles per hour lashed parts of California on Sunday, toppling trees and power lines and leaving more than 850,000 homes and businesses across the state ...Find Us. City of Santa Clara 1500 Warburton Avenue Santa Clara, CA 95050The most common reason for a school to close is poor weather conditions, but other common reasons include power outages, utility issues and emergency situations. Depending on the i...Conservice is the nation's largest, most trusted utility management & billing services company. Save time & money by allowing us to manage your utilities.Start New Utility Services. Sign up for My Utilities Account. Supported browsers: Firefox (version 27 and above) and Google Chrome (version 30 and above).The latest tweets from @santaclarapowerWe would like to show you a description here but the site won’t allow us.Power Outage Maps. The State’s investor-owned electric utilities, Pacific Gas and Electric Company (PG&E), Southern California Edison (SCE), San Diego Gas & Electric (SDG&E), Bear Valley Electric Service, Liberty Utilities and PacifiCorp, may shut off electric power, referred to as “de-energization” or Public Safety Power Shut-offs, to ...Completed. Stony Creek Hydroelectric System. Stony Creek River System. Silicon Valley Power. 11.6 MW. 1998. Grizzly Hydroelectric Project. Plumas County. Silicon Valley Power.Apr 24, 2024 · My Utilities Account. Effective April 2023 late fees and non-payment service disconnections will resume. Don’t wait, we can help! Call 408-615-2300 for information on financial assistance programs and flexible payment arrangement options. Sign up now to access your online My Utilities Account. It's free, simple, and will save you time for the ... Apr 7, 2024 · ⚠️ Pacific Gas and Electric Company issued a power outage alert in Santa Clara PowerOutage.us from Power Outage Alerts · 6 Apr ----- [Update 4/7 01:54PM] Power is now restored. D-1. $0.166. E-1. $0.448. $0.282. 63%. * Average rates based on estimate usage for each class of service, including surcharges. Average rates are provided for general reference. Individual customer’s average rate will depend on customer’s applicable kw and kwh.Do not report an outage or electric emergency by email. Report your outage online or by texting #OUT to 78766. You can also call us 24/7 at 888-342-5766 or visit our outage center for more information on outages.My Utilities Account. Effective April 2023 late fees and non-payment service disconnections will resume. Don’t wait, we can help! Call 408-615-2300 for information on financial assistance programs and flexible payment arrangement options. Sign up now to access your online My Utilities Account. It's free, simple, and will save you time for the ...If a Public Safety Power Shutoff is needed due to extreme weather conditions, you can expect: Early Warning Notification –When possible, PG&E will notify Silicon Valley Power 48 hours, 24 hours and just before power lines are turned off. Ongoing Updates – Silicon Valley Power will provide ongoing updates through social media, local news ...At 3:55 p.m., the city updated its outage map to indicate that the power had come back on for a large number of residents and businesses. While Palo Alto provides power to its residents, the surroudning area is served by PG&E, which reported that 61,967 customers were without electricity as of 3 p.m. Throughout the Bay Area, PG&E said it ….
Popular Topics
- Wiaa sectional cross country 2023Katc news anchors
- Pawn express texarkanaGeorgia ground temperature
- Pearland theater 6Dickens funeral home in tarboro north carolina
- Convenientmd plaistowHarrisburg extended forecast
- Public auto auction vaDowntown cards football
- Ge universal remote vizio tv codesQ44 bus time schedule
- Lancaster pa forecastCaramel filled candy crossword clue